Last updated: 12/09/2025
This Cancellation & Refund Policy applies to all tours and activities booked with Sahara Fossils, a project operated by Mahara Art, Morocco.
1. Customer Cancellations
-
More than 24 hours before the tour: You will receive a full refund.
-
Within 24 hours of the tour or no-shows: No refund will be provided.
2. Cancellations by Us
We reserve the right to cancel a tour in the event of:
-
Extreme weather conditions.
-
Safety concerns.
-
Unforeseen circumstances beyond our control.
In these cases, you will receive either:
-
A full refund, or
-
The option to reschedule your tour.
3. Refund Process
-
Refunds are processed through the same method of payment used at the time of booking.
-
Processing times may vary depending on your bank or payment provider.
4. Contact Us
For cancellations, rescheduling, or refund requests, please contact us at:
N176 Av. Moulay Ismail, Erfoud 52200, morocco
Email: Contact@saharafossils.com
Phone: +212-708-246-603
